Industry solution

How Hard Is Issuing Payslips at a Food Industry Leader? A National Key Enterprise’s Story

A massive workforce, a nationwide sales network, and products exported to nearly 20 countries and regions — for a National Key Leading Enterprise in Agricultural…

Summary: A massive workforce, a nationwide sales network, and products exported to nearly 20 countries and regions — for a National Key Leading Enterprise in Agricultural Industrialization, issuing payslips is a “small” job that’s anything but small. This piece revisits a frozen-food producer’s full journey, from its first inquiry in October 2018 through comparing multiple vendors and doing its homework, to a long-term partnership that holds up today. It’s a road worth studying for food-industry peers.

Payday at a Leading Enterprise: A Small Step Amplified by “Scale”

In Henan, this food company is a name that carries weight in the frozen-food industry. It is a major Chinese professional frozen-food producer and a National Key Leading Enterprise in Agricultural Industrialization; its brand influence, production capacity, and total sales all rank among the front of the industry.

Its sales network covers all of China, and its products are exported to nearly 20 countries and regions including the United States, the United Kingdom, and Singapore. What scale brings is not just capacity and channels, but a mature, sprawling organizational structure.

A massive workforce is one of this company’s defining traits. For the HR or finance colleagues responsible for payroll, that means every month sending hundreds or thousands of payslips — accurately, on time, and confidentially — to people spread across different roles and regions. It sounds like “handing out a piece of paper,” but at a leading enterprise, the margin for error here is close to zero: the numbers can’t be wrong, the timing can’t slip, and no one can be missed.

Three Pain Points You Can’t Ignore

What really makes payroll heavy are the problems that come with “scale.”

First, “more people means a heavier process.” With a large and varied workforce, monthly payslip distribution itself becomes a long, multi-step task. Whatever the method, “getting it to each person” is a steady drain on manpower.

Second, “confidentiality risk runs high.” Payroll data is sensitive in any company, and at a large leading enterprise that sensitivity is amplified. The more hands a paper slip passes through and the more nodes it moves between, the higher the risk of a leak. And when it goes wrong, it affects not just one person’s mood but the whole company’s atmosphere.

Third, “selection can’t be taken lightly.” As a National Key Leading Enterprise, procurement isn’t something one person can sign off on. Whether the features are good, the operation is convenient, the confidentiality holds, and the service keeps up — each item has to pass multi-vendor comparison and thorough evaluation before it enters the decision process.

For the payroll team, the problem was never about “trying harder.” It was about finding a “better fit” tool.

From a First Inquiry to a “Shop Around” Decision

This company’s selection process reflects the caution and decisiveness of a mature leading enterprise.

October 2018: first contact. The company reached out on its own about payslip-sending software, with a clear direction: solve payroll distribution at scale while meeting the demands of confidentiality, efficiency, and long-term service.

Then, a multi-vendor comparison. This time, the company didn’t narrow the selection to any single feature. It put product features, ease of use, confidentiality, and service capability all on the table for a full review. For a leading enterprise, this is both a procurement requirement and a way of being responsible for the company’s risk.

Finally, a decision. After multiple rounds of comprehensive evaluation, the company chose to purchase the payslip platform. What stood behind the choice wasn’t one flashy feature, but the fact that every link “held up under scrutiny.”

What Changed After the Switch

In day-to-day work, the changes were concrete.

No more “reworking” spreadsheets. The existing Excel payroll file no longer needs modification — it can be imported and sent directly. For a company with complex pay items and a large headcount, the checking time saved here is the most tangible gain.

Reach now covers the whole country. With WeChat, SMS, and email as channel options, employees at headquarters, branch plants, or regional sales offices all receive their payslips right away — no more hand-delivering slips one by one.

Confidentiality now has firm support. Staff receipt verification can be enabled so only the intended person can view the slip; receipt records are visible in the backend, making it clear who has viewed and who hasn’t. For a leading enterprise’s confidentiality requirements, that’s a concrete compliance lever.

Questions now get closed loops. During the partnership, whenever an administrator hit a question while issuing payslips, contacting the the provider’s support team brought a prompt reply and resolution — no dangling threads, nothing falling through the cracks.

What Food Companies Can Learn

Looking back at this national key enterprise’s selection journey, there are four takeaways for food-industry peers.

Issuing payslips has always been the kind of job at a food leader that’s “easy to overlook but impossible to get wrong.” This national key enterprise’s choice may be exactly the reference many food companies have been looking for.

Explore a simpler payslip workflow

See how SugarHR can support your existing payroll process.

Try SugarHR for Free →